Healthcare Commission Case Study

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Healthcare Commission - A Connect E-government Solution

Use of Information Project

Connect was chosen to develop an English language web-based tool allowing trusts throughout England and Wales to perform self assessment of their Use of Information. Individual trusts completed a multiple choice online form which asked questions such as ‘How were clinical staff involved in the production of your information strategy?’ and ‘How regularly are clinical outcomes reported to the board?' The results were then subject to complex algorithmic manipulation to produce key findings, showing levels of priority and urgency. A score and a ranking were then presented to the user, identifying gaps and areas of underperformance, which required action (if any).

The integrated solution allowed the Commission to manage the questions and apply the algorithms using standard spreadsheet software, which was then used to generate the online tool.

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