Healthcare Commission Case Study

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Healthcare Commission - A Connect E-government Solution

Child Protection Audit Tool

In July 2003, the Welsh Assembly Government commissioned the Commission for Health Improvement (CHI) to do an audit of child protection arrangements in Wales.

Connect was contracted in November 2003 by CHI to provide the online child protection audit tool. A web- based questionnaire was developed, which all 38 Welsh NHS organisations had to complete. These inputs were collected onto a database, also developed by Connect, and then analysed by a team of experts who rated the services offered by each health trust before publishing the results. The tool was highly effective in helping identify key areas for strategic action.

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