Connect offer a range of innovative,
flexible solutions for the social
housing sector, designed to improve
service provision and enable tenant
involvement.
We work closely with housing
organisations to deliver solutions
that integrate with existing housing
IT systems. Solutions available
include:
Online Graphical Repair Reporting
Our repair reporting system,
RepairReporter, enables tenants to
report repairs online, enabling a
quicker and more efficient repair
service. RepairReporter provides a
series of graphic images to aid the
tenant in reporting the problem.
RepairReporter can also be used by
your help-desk team to help them
quickly and accurately
identify repairs. RepairReporter is a
robust, flexible solution that can be
easily configured to suit your needs –
resulting in a cost-effective and
tried and tested solution. For more
information visit the online
demonstration at:-
Content Management Software
Connect’s content management system
allows social housing organisations to
effectively manage their information,
enabling the delivery of up-to-date,
relevant information direct to
tenants, staff and partners.
Connect CMS has been designed so that
non-technical staff can update and
maintain information on a website,
intranet or extranet, using simple
online forms. Administration features
are accessed via a web browser, so can
be updated anywhere there is an
Internet connection.
Online Public Consultation Tools
Connect has extensive experience in
providing online public consultation
tools that allow tenants to express
their views and enable housing
associations to continually plan,
monitor and review services.
Examples of current applications
include newsletters, online
questionnaires and forums.
Extranet and intranet development
Connect is fully experienced in the
development of secure intranet and
extranets to enable you to share
important information with staff, the
Board and tenants.
Our Clients include:-
- North West Regional Housing Board
- Trafford Housing Trust
- Tenant Participatory Advisory Service
(TPAS)
- Knowsley Housing Trust
- Twin Valley Homes
- Pennine Housing 2000
To find out more about how we can help
your organisation please call Denise
Bryan, Housing Account Manager on 0151
282 4321.